Question 1

When can I place an order?

Accepted Answer

We are preparing our first collection now. Join the Cat Club to get an email the moment ordering opens.

Question 2

Where do you ship?

Accepted Answer

We ship to addresses within the United States.

Question 3

How will I know when my order ships?

Accepted Answer

We email tracking details as soon as your order is on its way. You can also use the Track Order page.

Question 4

Why might my order arrive in more than one package?

Accepted Answer

Some finds ship directly from different suppliers, so an order with several items may arrive separately.

Question 5

What if something arrives damaged?

Accepted Answer

Contact us with your order number and a photo and we will make it right.

Question 6

Are your toys safe for my cat?

Accepted Answer

We choose every find with cats in mind, but always supervise play, especially with wands, strings and small parts, and remove toys that become damaged.

Frequently asked questions